COVID-19 Changes: Update Regarding Our Services. American Gateways is committed to serving our clients and the community. At this time, we have modified our service delivery to prevent the spread of COVID-19.
Our three offices are closed to the public for walk-in appointments until further notice. New clients seeking services may call our offices for a telephone legal screening (numbers listed below). We are conducting remote services for our existing clients.
Thank you for your patience and cooperation during this wide-spread health emergency.
For help, please call:
Austin: 512-478-0546 x 200
San Antonio: 210-521-4768 x 232
Waco: 254-230-0382 x 264
9:00 a.m. - 5:00 p.m.
Monday - Friday
Except on Holidays
Intake Hours and Guidelines
American Gateways conducts screenings for services on a walk-in basis.
Screenings are done at the Austin office from 9:00 AM to 12:00 PM and again from 1:30 PM to 5:00 PM, Monday through Thursday.
No appointment is necessary.
We strongly prefer in-person applications.
However, if you absolutely must apply by phone, please call (512) 478-0546 extension 200.
We are now offering services in Waco, TX by appointment only. Please contact (512) 806-6531 or email@example.com to schedule an appointment.
If you or a family member or friend is detained and in need of services:
Please call (512) 478-0546 extension 204 and leave a message with the name of the detainee, the facility where the individual is detained and the A# (alien registration number) of the detained individual.
American Gateways is one of the largest immigration legal services providers in Texas. Our clients receive culturally sensitive, trauma-informed legal representation from start to finish of a case. Our staff are experts in the areas of:
- Asylum (for individuals and families fleeing persecution in their home country)
- Violence Against Women’s Act (VAWA) Petitions (for battered spouses, parents, and/or children)
- T Visas (for survivors of trafficking)
- U Visas (for survivors of certain types of violent crimes that occurred in the U.S.)
- Representation before the San Antonio Immigration Court
- Permanent Residency and Naturalization
- Deferred Action for Childhood Arrivals (DACA)
- Family-based Petitions
American Gateways is also the only nonprofit in the state to provide legal orientation, immigration workshops, and pro bono legal representation at four immigrant detention facilities.
Our Austin office serves the T. Don Hutto Residential Center in Taylor, Texas.
Our services are open to everyone who meets our income guidelines and case priorities.
We do not discriminate based on race, religion, nationality, gender, or sexual orientation.
What if I have an emergency?
If you have an emergency, please contact us as soon as you can.
Make sure to let the intake worker know about any urgent deadlines.
All conversations are confidential.
If you are facing immediate deportation you can contact the Línea de Defensa Comunitaria/Deportation Crisis Hotline at (512) 270-1515
314 E. Highland Mall Blvd
Austin, TX 78752
United StatesPhone: (512) 478-0546Fax: (512) 387-2650
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